Problems with AIS Login (affects majority of AIS applications)

 
Date & time of outage: 
Wednesday, April 10, 2013 - 14:20
Status: 
Resolved
Resolution date: 
Wed, Apr 10, 14:39
Description: 

There is currently a problem with AIS Login. Login attempts are being rejected with the error message "Your login name or password is not correct." although the provided user name/password are right.

As a temporary workaround, please try to login several times. It should eventually work (about 1 out of 4 requests is successful).

Service Element Affected: 
Multiple Services
Impact: 
Service is degraded
Unit responsible for resolution: 
GS Department