Phonebook unusable for users that are logged in

Date & time of outage: 
Friday, August 30, 2013 - 16:35
Resolution date: 
Fri, Aug 30, 18:56

Currently, the CERN Phonebook ( is not usable when being logged in.

Workaround: To be able to search for a phone number, close your browser or open another one and go to the Phonebook (please note that some rarely used search options are not available, some person results are also restricted). Do not click "Sign In". Alternatively, you can logout from CERN Single Sign-On and then go to the Phonebook.

Service Element Affected: 
CERN Telephone Directory Application Support
Service is degraded
Unit responsible for resolution: 
GS Department