Business Objects production server unreachable

 
Date & time of outage: 
Wednesday, May 15, 2013 - 15:25
Status: 
Resolved
Resolution date: 
Wed, May 15, 18:32
Description: 

The Business Objects production server is currently unreachable. This is due to a general problem with the Virtual Server Infrastructure (see related outage on http://itssb.web.cern.ch/service-incident/cviclr01fc-cluster-problems/15-05-2013).

We are actively working on resolving the issue.

Service Element Affected: 
BI Reporting Application Support
Impact: 
Service is unavailable
Unit responsible for resolution: 
GS Department