Upgrade of BO to the latest Fix Pack 5.3(see announcement ). The upgrade is necessary in order to make InfoView compatible with the latest Java version(on Windows). You can find the correspondent software packages in the following dfs folder: Applications\Business Objects\Current\XI 3.1 SP5\04_fix_packs\FixPack5.3. Together with the update we will also apply the latest Windows patches to the BO server and tools machines.